One-day Workshop

Toolkit for Busy Administrators

Professional Behaviours:
Online bookings for this event are now closed. Please ring the office on 0161 275 2015 for more details.
Date:
07/03/2012
Time:
09.30 - 16.00
Venue:
Birkbeck, University of London
Malet Street,
London,
WC1E 7HX
Price:
AUA Member - £95
AUA Non-Member - £175

*Please note that these prices do not include VAT and this will be added onto your booking*

Event Information

Developing yourself when your time and resources are already stretched to capacity can be difficult. By providing a one-day workshop to cover many transferable and time-saving skills, we are offering you the opportunity to maximise your skills and effort. The workshop will also provide an opportunity to share good practice, discuss real life experiences, look beyond your institution or department and focus on your own professional development. In a time of great change when employers are seeking greater efficiency from their administrators, actively developing these areas will have great benefits for yourself and your role.


Why Should I Attend?

This practical, hands-on workshop provides busy administrators with the opportunity to develop key skills in areas including:

  • Workload management
  • Prioritisation
  • Communication skills
  • Networking

 An action learning session will be provided to enable you to share your experiences and gain feedback and advice. Personal and professional development tools will be used to enable you to further develop your skills and capabilities.


Who Should Attend?

Administrators at any level of the organisation seeking to improve and develop key skills and share best practice. PgCert participants. Colleagues new to HE administration.


Agenda

9.30 – 10.00            Registration and coffee

10.00 – 10.15          Welcome; aims and objectives of the day

10.15 – 10.30          Introductory activity- professional behaviours

10.30 – 11.00          Networking

11.00 – 11.15          Coffee

11.15 – 12.00          Communication skills 

12.00 – 12.45           Lunch

12.45 – 13.45           Workload management

13.45 – 14.15          Prioritisation and time management

14.15 – 14.30          Coffee

14.30 – 15.30          Action learning session


Speaker - Catherine Lillie

As AUA’s Professional Development Manager, Catherine Lillie has extensive experience of designing professional development interventions, staff development initiatives and training. She has oversight of AUA’s Postgraduate Certificate in Professional Practice (higher education administration and management) and is a member of the PgCert Training Team. Since the launch of AUAs CPD Framework in 2009 Catherine has been working on the implementation project, liaising with pilot groups and consultants to establish the Framework in a variety of settings, including projects relating to organisation development, succession planning and restructuring. She has over ten years experience in the HE sector and is a member of SEDA.